Every day we work hard to improve the way that we serve our patients. That
is why we have added a new feature called PickPoint to our Othello, Wahluke
and Connell pharmacies.
To make it simple, Pick point creates less wait times and helps us provide
you with even better service at the counter or window. This system also
improves our inventory management, creates a cleaner look and is more
efficient than before.
After we have received and filled your prescription, we load it into the
PickPoint system by scanning the prescription and the bag it’s going
into. Then we place it onto the will call rail until you come in to pick
it up. When you arrive, we will identify your name in our system and that
is when a light on the rail will light up, notifying us which bag is yours.
We’ll grab the bag, hand you your prescription, and you’ll
be on your way.
We have already seen the difference that PickPoint makes for our patients
and our staff. Between all three of our pharmacies, we dispense about
1,000 prescriptions a day!
Looking for your prescription can be time consuming, but with PickPoint,
we are able to locate your prescription instantly, therefore decreasing
your wait time in line.
PickPoint also ensures that you are receiving your prescription and leaves
no room for error. It also gives us more time to be at the window to assist
you with any questions or concerns that you have about your medications.
We guarantee you’ll see the difference next time you come into one
of our pharmacies.