Elizabeth Gonzalez was eager to work for CBHA as a part-time pharmacy assistant
at the Connell Clinic in 2016. A year later she transferred to the Othello
Clinic when a full-time position became open.
She was assigned to a special project between the call center and pharmacy
where, if a patient called in needing a prescription refill, she could
take those calls and help accomplish that for the patient. That project
is ongoing and Elizabeth and a coworker continue to handle those calls.
She is currently in the process of cross training in medical reception
and will continue that training until she is trained in dental and vision
reception as well. When asked about the favorite part of her job, Elizabeth
is quick to reply “helping patients”. She said it makes her
so happy to know that patients have received the help they needed when
Lizeth Lopez Martinez nominated Elizabeth for this award. “Elizabeth
always has a positive attitude. She loves her job and is always trying
to find ways to improve herself and also improve satisfaction levels for
our patients. She is very compassionate with the patients and is always
reliable. Elizabeth is very accountable and takes ownership in her work.
Her behaviors always reflect CBHA standards. She is pleasant to work with
and talk to. She treats everyone with respect."
Elizabeth said she was “shook” when she found out she had been
chosen for Firestarter. “I always aspired to be chosen someday but
had no idea it would be so soon,” she said. Her supervisor, Christina
Toro, had devised quite a ruse to surprise her. Elizabeth was working
in the pharmacy when Christina came in and told her they were short of
PSRs and she needed to do her cross training. They stopped by the café
for a coffee and then Christina told her they needed to go upstairs so
she could fill her water bottle. All the while Elizabeth was following.
Then, right after they’d climbed the stairs and were about to pass
the Leah Lane conference room, Christina said, “Oh, come in here
with me for a few minutes.” At this point, Elizabeth, who was battling
a cold, was following along in a bit of a daze when they walked into the
room filled with staff shouting “congratulations”! They produced
balloons and it was all very festive. Elizabeth was overwhelmed and also
very grateful that she should be the one chosen.
Elizabeth and her husband have a five year old daughter and a little boy
who will be two in August. They recently attended CBHA’s movie night.
She said she appreciates CBHA’s employee events. They like to go
to eat as a family and they also like to shop together. Elizabeth is a
tidy person by nature and she says she truly loves to organize and she
even enjoys cleaning. She finds keeping her spaces at work tidy makes
her job easier. They recently acquitted a French Bull Dog named Bam Bam.
“We all love him – especially the kids,” she said.
Elizabeth would like to thank all of her supervisors and co-workers for
her at CHBA. “Thank you for giving me the opportunity to grow within