Crisol Martinez began working at CBHA in Nov., 2011 as a dental assistant.
Crisol is a detail oriented person by nature and she liked her job from
the beginning. She takes pride in making certain all the staff have what
they need to take care of the patients - supplies in order, easily reached
and returned to their original spot making it easy for the next person
to quickly find what they need. Crisol is very interested in patient flow
and is constantly on the alert for improvements that make it easier for
everyone to do their job.
Lauren Spilles nominated Crisol for this honor. In so doing, she said “Crisol
is very responsible and takes ownership of all aspects of Connell Dental
from workflow, stocking supplies and directing patient care. This is one
of the reasons Crisol was promoted to Dental Coordinator six months ago.
Being dental coordinator has helped Crisol see things from a new perspective.
“Now I can see what is necessary administratively to get things
done,” she said. Lauren also pointed out Crisol’s leadership
abilities. “I’m always impressed with how Crisol leads everybody
in upholding the CBHA standards. She is clear about communicating her
expectations and doesn’t avoid difficult conversations.” Crisol
is a hard worker who always stays on task. She leads by example.”
A favorite part of Crisol’s job is being able to work at both the
Othello and Connell Clinics. “I like to be at both places,”
she said. The workflow is so different. People come from longer distances
when they seek care in Connell. Folks in Othello live closer. “I
want the patient experience to be great at both clinics so workflow and
consistency is important.
Crisol recently found out that she had been chosen as this month’s
fire starter. “It was just an ordinary day, a Friday and I was working
the second half of the day in Othello. My supervisor, Delia Dominguez
had asked me to go with her to the café,” she said. “I
did think it was somewhat odd that she chose the door opposite the closest
one to walk out of dental. Once we stepped out onto the landing, a number
of people were out there and they started clapping. I said to Delia, ‘Oh,
they are clapping for you!’ and she replied ‘No, they are
clapping for you!’ I was so surprised and humbled - I even started to cry!” Crisol is also very grateful to her supervisor, Delia, for guiding
and coaching her and to her co-workers for their support.
This has been a special year for Crisol. “I received the promotion
to dental coordinator six months ago and a month ago I got married!”
Crisol was born and raised in this area. However, her parents took the
family to Mexico for Christmas every year and Crisol loved it. “I
have always wanted to get married in Mexico and that is what we did!”
She and her husband, Eric Pruneda, are also building a new house and will
soon move into it. Work occupies most of her time during the week. She
loves to shop and travel on the weekend and is looking forward to moving
into their new home.