Janine Spurrier began working at CBHA on February of 2016 in a job she
loves so much. Her title of Reimbursement Recovery Specialist remains
the same today as it was when she was hired. She does medical staff credentialing
and patient services representative training at all three clinics. She
also conducts eligibility reviews with the PSRs every month. She assists
the patient services with their errors and teaches them on any new changes
Janine says the favorite thing about her job is that she is able to teach.
“Things are always changing,” she said. “There are new
rules and regulations all the time as well as changes and additions to
the insurance companies. We work with 250 active insurance companies and
submit between 500 and 600 electronic claims per week.” She also
enjoys working with her department which she considers the best department!
Jane Frazier, in nominating Janine, said, “Janine takes responsibility
and ownership in her position. She takes a great deal of pride in her
work and continues to educate herself. Janine became a certified coder
on June of 2019 after taking a comprehensive five hour and 40 minute national
exam. “I am very grateful to CBHA for sponsoring a program on the
job where I could train and study to become certified,” Janine said.
The very last thing Janine ever expected was that she might be named Firestarter.
“I was so shocked to find out it was me!” Jane credit’s
Janine’s positive attitude and encouraging ways for her selection
as Firestarter. “Janine is very uplifting, especially with new employees.
She makes sure everyone feels welcome. She likes to interact with patients
about any question or concerns they might have.”
Janine would like to thank CBHA and everyone who works here. She said she
has been in the work force for 30 years. “There isn’t a better
place to work than CBHA,” she said. “I know that everyone
(including top management staff) genuinely care about the employees. I
feel so supported by everyone – like a family.”
In her spare time Janine keeps busy with her two dogs, six cats and one
husband. However, she would like everyone to know that” she is not
a crazy cat lady! The cats actually belonged to her daughter who grew
up, moved out of the family home and left the cats. Janine also likes
to hike - enjoying the over 200 WA hiking trails shown on her phone app.
She loves gardening and grows both flowers and vegetables. “There
is something therapeutic about yanking out the weeds,” she says.
She also believes in self-care and takes time for a daily workout in the
CBHA gym as well as some personal time for prayer and reflection.